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Supported Living with Heart

Everyone deserves a place to call home

Hartley Hope CIC provides high-quality supported accommodation and personalised care, empowering adults to live independently and reach their full potential.

Why Hartley Hope

  • 🏠
    Safe, Quality HomesFully furnished, warm accommodation
  • 🤝
    Dedicated Key WorkersConsistent, trusted support from day one
  • 📋
    Person-Centred PlansSupport built around individual goals
  • 🌱
    Move-On ReadyBuilding skills for long-term independence
24/7
On-Call
48h
Referral Response
CIC
Not-for-Profit
DBS Checked Staff Community Interest Company 24/7 On-Call Support Person-Centred Care Multi-Agency Approach Safe & Supportive Homes DBS Checked Staff Community Interest Company 24/7 On-Call Support Person-Centred Care Multi-Agency Approach Safe & Supportive Homes
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100%
Person-Centred
About Us

People at the heart of everything we do

Hartley Hope CIC was founded with a simple but powerful belief: everyone deserves a safe, stable home and the right support to build the life they want.

As a Community Interest Company, our surplus is reinvested directly into improving our accommodation and services. We work closely with local authorities, NHS partners, and social care teams to deliver consistent, compassionate support.

💛
Compassion
Kindness in every interaction
🤲
Empowerment
Independence, not dependence
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Transparency
Open and honest always
Quality
High standards, always
What We Offer

Our Services

From move-in to move-on, wrap-around support at every stage of a resident's journey.

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Supported Accommodation

Safe, fully furnished properties tailored for adults who need a stable home alongside structured support to develop daily living skills.

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Key Working & Mentoring

Each resident is assigned a dedicated key worker providing regular one-to-one sessions, goal setting, and practical assistance.

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Support Planning

Personalised support plans created in collaboration with each resident, their family, and professionals — reviewed regularly.

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Life Skills Development

Cooking, budgeting, tenancy management, and social skills — building capabilities needed for independent living.

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Wellbeing Support

Our team supports residents with mental health needs, working alongside NHS and community services for joined-up care.

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Move-On Support

When residents are ready, we help them access social housing, private renting, or other pathways — a smooth, confident transition.

Who We Support

Here for residents and referrers alike

Whether you're looking for supported living for yourself, or seeking the right placement for someone in your care.

🏡

For Residents & Families

We welcome adults who need a safe home and structured support to build their independence.

  • Warm, fully furnished accommodation
  • A dedicated key worker from day one
  • Help with benefits, appointments & admin
  • Access to community activities and training
  • Clear pathway toward independent living
📁

For Referrers & Professionals

We work with social workers, housing teams, NHS services, and councils to ensure timely, appropriate placements.

  • Fast response — typically within 48 hours
  • Experienced team with complex needs
  • Regular updates and review meetings
  • Clear reporting and documentation
  • Collaborative, multi-agency approach
Stories

What people say about us

Hear from residents and professionals who have experienced Hartley Hope first-hand.

★★★★★

Moving into Hartley Hope was a turning point. I finally had stability, and my key worker helped me believe I could manage on my own. I've now got my own flat.

J
Jamie, Former Resident
Moved on to independent tenancy
★★★★★

As a social worker, I've referred several clients here. The team is responsive, communicative, and genuinely cares about outcomes. Exactly the kind of provider we need.

S
Sarah T.
Senior Social Worker
★★★★★

My son was struggling before Hartley Hope. Within a few months his confidence had grown so much. The staff treated him with such dignity — it made all the difference.

M
Michelle, Parent
Family of a current resident
Get in Touch

How to make a referral

We respond to all referrals within 48 hours. Here's how it works:

  1. 1

    Submit a Referral

    Fill in the form or call us. We just need a brief overview of the person's needs.

  2. 2

    Initial Assessment

    We review the referral and contact you within 48 hours to discuss suitability.

  3. 3

    Property Matching

    We match the individual to the most suitable property and support package.

  4. 4

    Move-In & Settle

    Smooth transition with a welcome meeting, key worker introduction, and support plan from day one.

Make a Referral

📞 Contact Us
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Hartley Hope Assistant
Online now
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Hi! I'm the Hartley Hope assistant. I can answer questions about our supported living services, who we help, and how to make a referral. How can I help?